Policy

WHEN BOOKING YOUR APPOINTMENT

We do require a 30% deposit to hold your spot. Please be advised this is a non-refundable deposit. In the case you need to cancel your appointment immediately after booking, the deposit will remain as a credit in your account, which will be applied towards any future services.

RESCHEDULE/CANCELLATIONS

To protect our team members reschedules and cancellations are accepted up to 48 business hours before the scheduled service.

LATE ARRIVALS

Although we do offer a 15-minute grace period, if you are running late please contact us so we can accommodate some or all of your services.

LATE CANCELLATIONS

Within 48 hours of the service, cancellations will be charged 50% of the service cost and result in loss of any deposit

NO SHOW

Failure to show up at your appointment will result in 50%-100% of the service charged to your account and loss of any deposit

All owed service fees are due before the next appointment can be scheduled.