BOOKING Policy

WHEN BOOKING YOUR APPOINTMENT

We do require a 50% deposit to hold your spot. Please be advised this is a non-refundable deposit. In the case you need to cancel your appointment immediately after booking, the deposit will remain as a credit in your account, which will be applied towards any future services.

RESCHEDULE/CANCELLATIONS

To protect our team members reschedules and cancellations are accepted up to 48 business hours before the scheduled service.

LATE ARRIVALS

Although we do offer a 15-minute grace period, if you are running late please contact us so we can accommodate some or all of your services.

LATE CANCELLATIONS

Within 48 hours of the service, cancellations will be charged 50% of the service cost and result in loss of any deposit

NO SHOW

Failure to show up at your appointment will result in 50%-100% of the service charged to your account and loss of any deposit.

All owed service fees are due before the next appointment can be scheduled.

At Infinite Hair Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

We may collect the following types of information:

• Personal Information: Name, phone number, email address, appointment details, and other information you provide when booking services, filling out a contact form, or signing up for newsletters.
   
• Payment Information: When you make a purchase or book a service online, payment details may be collected securely through third-party processors.
   
• Website Usage Data: We may collect anonymous data such as your IP address, browser type, and pages visited to improve our website’s performance and user experience.
   

We use your information to:

• Schedule and manage appointments
   
• Communicate with you regarding your services or inquiries
   
• Send promotional emails (with your consent)
   
• Improve our website and customer experience
   
• Comply with legal obligations
   

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. Sensitive payment information is processed through secure third-party platforms and is not stored on our servers.

We do not sell or share your personal information with third parties, except:

• With trusted service providers (e.g., online booking or payment platforms) to operate our business
   
• When required by law
   

Our website may use cookies to enhance your browsing experience. You can modify your browser settings to refuse cookies or alert you when they are being used.

You may opt out of promotional emails at any time by clicking “unsubscribe” at the bottom of the email. You may also contact us to review or update your personal information.

Our website may contain links to third-party websites (e.g., Instagram, online booking platforms). We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.